Welcome to Chapelford Medical Centre

We are currently experiencing problems with our phone lines.

If you need to contact us please complete an e-consult form which we will receive via email, we will then contact you within 24 hours.

We are a modern, forward thinking practice that is working hard to embrace the changes happening within Primary Care to deliver a high quality service to all our patients.

Our practice is working to improve primary care services across the town and we are looking forward to working closer with our community to help bring the changes that our health economy needs. 

At present we have several GPs, 2 practice nurses 1 trainee nurse, a health care assistant, a clinical pharmacist and a wellness (IAPT) coach. 

Our "receptionists" are being given the new role of "Care Navigator" to support patients and navigate them to the most appropriate service.

ALL staff are trained/are being trained to a high standard to better manage your needs.

Our on-line booking system is now active, to use this service you will need to register at the practice & receive your unique log in details.

FLU CLINICS

Unbelievably it's that time of year again - Please call our reception to check if you are eligible for the vaccine by contacting the practice.

As from 1st July we will be offering evening appointments on Monday & Wednesday via video link with Push Doctor, these appointments will be booked through our triage system held daily with our practice nurses.

"Push Doctor is the leading light in online GP consultations, providing video appointments with NHS-trained GPs to patients across the UK. Patients can book an appointment online,  by contacting their surgery, or through the app, and be seen wherever they feel comfortable, whenever suits them. The Push Doctor platform is already live in a number of NHS surgeries across the UK – presenting an all new way for patients to see a doctor without having to attend the surgery. Push Doctor's platform is an additional part of the NHS service available at the surgery. It is completely free and there is no need for patients to de-register from their regular GP in order to use the service"

For more information on Push Doctor visit www.pushdoctor.co.uk. 

Our exciting new build for Chapelford Medical Centre is well underway. The building worked commenced with the ground breaking ceremony at the Chapelford Christmas Fayre. We are looking at a completion date for late December 2019.

Chapelford Medical Centre has an active Patient Participation Group.  We are encouraging membership to support the future development of our services for our patient population please contact PPGChapelford@yahoo.com for more details about the group.

Our website is updated regularly and is full of useful information about the practice that will help keep you informed of current developments nationally and within our practice itself.

____________________________________________________________________________________

REMINDER FOR PATIENTS

Please notify us immediately of any changes to your contact details, (address, telephone number, next of kin etc) to ensure we are able to contact you should we need to. Please speak to the receptionist next time you are in the surgery or when contacting the surgery so we can update your records.  Changes of address require proof of change (driving licence, bank statement, rent book, utility bill not including mobile phone bill)

Military Veterans

https://www.gmmh.nhs.uk/military-veterans-services

Contact us

Protected Learning Time (PLT)

In order to ensure continuing education for our staff we allocate the last Thursday afternoon of every month as protected learning time. On such occasions we are closed from 1pm

__________________________________________________________________________

Missed Appointments 

                  January 2019 - 89 appointments

                February 2019 - 101 appointments

                   March 2019 - 70 appointments

                    April 2019 - 112 appointments

May 2019 - 81 appointments

June 2019 - 74 appointments

July 2019 - 65 appointments

August 2019 - 77 appointments

September 22019 - 79 appointments

TOTAL FOR THE YEAR : 745

PLEASE CONSIDER THIS WHEN YOU ARE UNABLE TO GET AN APPOINTMENT.

IT IS IMPORTANT YOU LET US KNOW IF YOU ARE UNABLE TO ATTEND.  

Thank you

Text Messaging Service

Would you like to be notified by a text message when your next appointment is due ?

Please contact reception with your mobile number or fill in the attached form that is located under the Further Information section 'Text Message Reminders' and give to a member of the reception team.